Mobile Guide FAQ
What is the Mobile Guide?
It is a multi-media digital guide to accompany the Battle For Texas: The Experience.
How do you get it?
It can be downloaded as an app on iTunes or Google Play, or rented on-site.
How is it different than an audio guide?
The guide not only provides audio, but enhances the onsite experience by incorporating additional information about the key figures in the story of the Alamo, includes video and music clips, and incorporates interactive participation.
How much does it cost?
The app is free to download and the audio/video tour is available as an in-app purchase for $4.99. The mobile guide can be also be purchased onsite via a rental device (iPod Touch) for $6 per rental.
How does it work?
The guide is location-based, so only the content that is relevant to the place the guests are standing will be visible. The device must have wifi, bluetooth, and location services turned on to ensure that the app works properly.
How will I know I am near a location?
The map will automatically change as they move through the exhibit, revealing the new audio/video/story content available in each gallery.
What is the difference between downloading the app and renting a device?
The app extends the experience after the exhibit by informing the guest of nearby relevant locations, and also nearby promotions offered exclusively to app users. Onsite, the content is the same, however.
What if I want to use the app but don’t have headphones?
Guests who do not have headphones to enable the app audio can request loaner headphones from the cashier.
Is the guide available in any other languages?
Yes, the mobile guide is available in English and Spanish. If a guest has their phone settings in Spanish, the app will automatically download in Spanish. The language can be changed on the rental devices by going to Settings and changing the language.